quality assurance

Our team at Duns Dental Practice aims to achieve the highest possible standard of service and adheres to the General Dental Council’s Standards for Dental Professionals. We will always try to deal swiftly with any problems that occur. If you wish to raise an issue please do not hesitate to mention it to one of us. There are designated quiet areas available in the Practice should you wish to speak to us about a confidential matter.

If, however, you are not satisfied with the outcome after raising the matter with us you can seek further help and advice from either The NHS Lothian Complaints Team c/o Waverly Gate 2nd floor, 2-4 Waterloo Place, Edinburgh EH1 3EG   0131 536 3370 (NHS based complaints) or The Dental Complaints Service via info@dentalcomplaints.org.uk for all private complaints.

freedom of information

Our Dental Practice has adopted the Model Publication Scheme 2018 produced by the Scottish Information Commissioner.