Dental help during the Covid pandemic.
Please note that the practice is now closed and is NOT providing clinical services at present due to COVID 19. Please read ALL of this message before taking action. Thank you and stay safe.
If you are a registered patient of the Practice and wish to access advice regarding a dental emergency please phone 07751253429 or 07389824868. (Two dentists are on a rota to provide support – Apologies if this seems convoluted but it is the only way our telecoms support team could facilitate things) This service will be available between 8am and 6pm weekdays.
Government policy at present is to follow the AAA approach. Advice, Analgesia and Anti-biotics if required. Under current guidelines only patients requiring urgent attention will be seen. This will be at centralised locations where appropriate protective equipment is available. In order to expedite your care please make every attempt to call between 9am and 10am so that we can prioritise care needs and ensure proper social distancing is maintained between patients if face to face contact is deemed necessary. If you think your issue is less urgent please either leave a telephone message on 01361882262 or email us via firstname.lastname@example.org. We aim to review these at least once in every 24 hours on weekdays).
If you require urgent advice over the weekend please call the NHS Borders Dental Enquiry line on 0845 300 930 between 8am and 6pm. Between 6pm and 8am it is 111 seven days a week.
If you are not registered at the Practice help and advice can be accessed by calling the Dental Enquiry Line on 0845 3000 930 8am to 6pm seven days a week and on 111 at all other times.
General information about Dental issues can be found in our Advice library – this includes “Dental Problems and what to do about them”.
We look forward to seeing you all again at the other end of this Crisis and ask you to Stay Home and Stay Safe in the interim.